Store Policy

Customer Care

Every item on this site has been hand picked and designed by Ember L.I herself.

Each purchase supports her art and allows her to continue to put out music for all of you <3

Please email emberlimusic@gmail.com if you have any questions or concerns regarding your order.  

Privacy & Safety

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

See the list below for more information about what Personal Information we collect and why.

Order information:

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix.com

Customer support information:

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

Your personal information is intended for shipping and customer service purposes ONLY.

We will not disclose any personal information including (but not limited to): legal name, banking information, email address, personal address, phone number, etc.  

 

Payment Methods

  • Credit / Debit Cards

  • PAYPAL